Q: Who are your shipping partners?
A: UPS, DHL, and FedEx.

Q: Order processing & delivery time?
A: 5 days processing + 8–12 days delivery.

Q: How is packaging done?
A: Heavy thermocol protection, breakage-proof packing, wooden crates for bulk/export.

Q: Do you offer refund or replacement?
A: Yes. Full refund or free replacement for damaged items.

Q: Is customization available?
A: Yes, custom sizes, designs, and finishes available.

Q: Do you accept bulk orders?
A: Yes, we accept bulk and wholesale orders.

Q: Are you manufacturers?
A: Yes, we are direct manufacturers with our own factory in Pakistan.

Q: From where are orders shipped?
A: All orders are shipped from Pakistan.

Q: Are you a trusted seller?
A: Yes, we are a top-rated Etsy seller with strong customer reviews.